jumping through hoops in the name of drugs
Nov 18
Posted by: Scott in: blog, caleb isaiah, current events, just another day in paradise, memories, parenting, ramblings, rants, you might be a mom
When we went allergist last month, she prescribed Claritin for Caleb. When the prescription was filled, I picked up the syrup. I asked as I was leaving if it tasted okay. The pharmacist said it had a fruity smell to it, so it would probably be fine. Well of course he didn’t mention the liquor type kick it has to it. Needless to say, it has become a daily battle and I’ve had it spray back at me more times that one.
So last Tuesday (remember that) I called and asked if it could be refilled in a chewable tablet instead. Raise your hand if you’ve seen the Children’s Claritin over the counter chewables. I know, I have too. So they told me they would fax an authorization to the doctor and once approved they would refill it, just call back later in the day. Well it slipped my mind for a few days, all along I was telling Caleb, just a few more days of this icky liquid, then we’ll get a chewable like your Flintstones.
So fast forward to Saturday, I send Scott to go pick it up. They still haven’t heard back from the doctor they say. So I call the doctor and leave an annoyed message that I’m running out, could they please send the pharmacy what they needed. So I began trying to chase it down yesterday morning. The pharmacy says they are waiting on the doctor, the doctor says they’ve sent the info to the pharmacy and once a fax goes through, they shred it! So they are both blaming the other. Eventually it turns into this whole big fax war, somewhere in the middle, the prescription gets switched from ClariTIN to ClariNEX.
I called the doctor for the second time this morning, and when the receptionist answered and heard the name, she said, “Oh he is one popular kid over here this morning! Do you know how many faxes we’ve had about this?? Let me let you talk to Amy, she’s handling this mess!” So Amy said now the pharmacy was saying they don’t have a chewable. I said, I could have sworn I had seen it over the counter, and she agreed, so she went and got some pill bible off the shelf and located it, the chewable, just like we thought. So she called the pharmacy back and now the pharmacist is calling his wholesaler to see if he can order the chewable!! What a HEADACHE! I was hiding in the bathroom to cut down on screaming and yelling background noise. When I returned to the table and Caleb has stolen the remainder of my lunch in my absence!!!
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November 18th, 2008 6:15 pm
Eek! That stuff’s never fun. I’ve been taking Robitussin the last couple days for a cough I can’t shake. I just kind of take it like you would a shot, straight from the bottle (I’m the only one that uses it)…guess Caleb wouldn’t really understand that concept!
November 19th, 2008 2:14 pm
Ugh, doctors and pharmacies and medications oh my!
Hope you get it soon!